Frequently Asked Questions
FAQ
Halyndra offers a variety of plans tailored to retirees, including comprehensive medical coverage for routine and emergency hospital care, outpatient therapy support and optional travel protection. Each plan is structured to provide clarity on benefits and is supported by a dedicated advisory team to assist in plan selection and claims guidance.
We offer medical, personal accident, and supplementary health coverage options specifically designed to meet the needs of pensioners in Qatar, with customizable features to suit different budgets and care requirements.
Our advisors assess your individual health profile, existing conditions, and preferred facilities to recommend the most suitable coverage level, ensuring that you only pay for what you need.
Yes, you can review and modify your coverage annually or in case of significant life changes by contacting our support team before your renewal date.
We provide coverage for clients aged 60 and above, with some plans accommodating applicants up to 75 years old, subject to underwriting guidelines.
Simply notify us via email or phone, complete the claim form accessible on Halyndra’s website, and submit required medical invoices and reports. Our team will guide you through each step.
Underwriting typically takes 3 to 5 business days from receipt of all required documents, after which you can start using your benefits immediately.
Yes, our concierge service provides direct coordination with network hospitals in Qatar, assisting with admission procedures and pre-authorization.
We accept local bank transfers, major credit cards, and direct debits. Payment instructions are provided during enrollment, and receipts are issued promptly.
A standard waiting period of 90 days applies to most pre-existing conditions, in line with industry practices, after which coverage becomes effective.
Reach us at +97420994425, email [email protected], or visit our office at Office 12A, The Gate Tower, West Bay, Corniche Street, Doha, Qatar during business hours.